Privacy Policy
Quality Pallets Inc., 475 Stonemill Rd, Jacksboro, TN 37757, (865) 200-6544, kevin@qualitypallets.com.
What we collect
- Contact form: your name, email, phone and message, so we can answer your quote or pickup request.
- Bay Door Deals bookings: your name, phone number, email (optional), vehicle type, the items and time you chose, notes you type, and that you accepted the waiver. We also keep the receipt code and what was handed over and paid at pickup.
- Where you came from: the campaign link you arrived by (for example a Facebook post), so we know which posts work.
- Cookies and analytics: see below. We only use them if you accept the cookie bar.
- Similar information you give us, or that our systems record when you use the site.
Please do not send sensitive information (such as Social Security numbers or bank details) through our forms.
Why we use it
To respond to you, provide and hold your pickup, send receipts and reminders, operate and improve our site and services, understand which posts and listings bring customers, measure and improve our advertising, and, where you have agreed or the law allows, send you updates and offers. You can unsubscribe at any time.
Who we share it with
- Our staff.
- Service providers who help run the site, store data, send messages and process payments (for example website hosting and data storage, email delivery, and form notifications).
- Analytics and advertising partners such as Google and Meta, only if you accept cookies. They may receive information about your visit and, if you book, that a booking happened and its dollar value.
- Professional advisers, and a buyer or successor if the business is sold or reorganized.
- Anyone the law requires us to share it with.
If we later use more detailed matching for advertising, we will update this page first and honor your choices.
Sale of personal information
We do not sell your personal information for money.
How long we keep it
We keep information as long as we need it for the purposes above, generally up to 24 months, then delete or anonymize it, unless the law requires us to keep it longer.
Your choices
Call (865) 200-6544 or email kevin@qualitypallets.com to access, correct or delete your information, or to stop messages. You can decline cookies in the cookie bar; booking and the receipt still work. Depending on where you live you may have additional rights, and we will honor them as the law requires. We do not currently respond to browser "Do Not Track" signals; the cookie bar is how you control tracking on this site.
Children
This site is not directed to children under 13.
Changes
We may update this page. The date below shows the latest version, and we will post a notice here for material changes. Last updated: November 5, 2026.